Sales & Customer Service Training


Jim Arenovski is one of a small group of Gitomer Certified Advisors, for Jeffrey Gitomer, New York Times Best Selling author and motivational speaker.  Advisors offer training to companies and government agencies on various Gitomer course including the Little Red Book of Selling, YES! Attitude, The little Black Book of Connections and Customer Service Satisfaction is WORTHLESS, Customer Loyalty is PRICELESS.   

Services 

Safety/Compliance Training


  • ​10 and 30 Hour General Industry Outreach Training
  • Office Safety
  • Driver Safety
  • Fire Extinguisher Training
  • Emergency Preparedness
  • Basic Food Handling Safety
  • Equal Employment Opportunity Compliance:  An Introduction
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            Workforce & Staff Development

  • Customer Service Basics
  • Customer Service Excellence
  • Perfecting Suggestive Selling
  • Sales Excellence and Customer Relations
  • Leadership

AHLEI Courses Available


Island Training Solutions is the Licensee and Partner for the American Hotel and Lodging Educational Institute (AHLEI) in the Northern Mariana Islands.  A wide variety of hospitality training courses are offered that will lead to your staff to becoming certified by the world’s largest hospitality group whose training is recognized globally as the premier in hospitality educations, certification and training.  Jim Arenovski also carries the designation as Certified Hospitality Trainer, CHT from the AHLEI.  Here are a few of the more popular courses;

  • Discrimination Prevention
  • Sexual Harassment Prevention
  • Armed Robbery Prevention
  • Applicant screening and Interviewing
  • Preventing Violence in the Workplace




  • Phone Etiquette
  • Workplace Ethics
  • Managing Diversity
  • Problem Solving in the Workplace
  • Team Work – Team Building
  • Time Management 
CALL US  +1.670.287.7037